Returns & Exchanges

At The Cirkel, we want you to love your pre-loved fashion finds, which is why we offer a 14-day return window for a full refund on all eligible items. Please ensure all original tags remain attached and the garment is in the same condition as when it arrived.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all designer tags and The Cirkel security seals are intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items to verify their condition, your refund will be processed back to your original payment method within 5-7 business days.